Privacy policy

Welcome to corkdirect.com (the “Site”) which is operated for Cork Direct, a division of Special Hardwood Products, Inc. (“Cork Direct” or “we” or “our”). Please read our Privacy Policy carefully as it describes what and how we collect, use, share and process the personally identifiable information (“Personal Data”) we collect about individuals (“Users” or “you” or “your” or “their”) in connection with the services available on the Site. The Site is not intended for children and we do not collect Personal Data from children. By using the Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

Our Policy

Everyone has the right to protection of their Personal Data. Cork Direct respects your right to be informed regarding the collection of and other operations involving your Personal Data. We will only use data that may directly or indirectly personally identify Users when absolutely necessary. For this reason, the Site is designed in a way that our use of your Personal Data is kept to a minimum. This Privacy Policy provides you with all the information needed to understand how we collect and handle Personal Data. For further information on our Privacy Policy, please contact us at info@corkdirect.com.

Personal Data We Collect

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Our website uses a third-party cookie (pixel) that collects and shares customers’ browsing behavior on our store.  We use this information to better under our customers needs and to better improve our products and shopping experience.  Browser-based ad blockers can prevent the pixel from collecting data.

Security

We have adopted commercially reasonable security measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access and we encrypt credit card numbers from e-commerce transactions conducted on our Site using secure socket layer (SSL) technology. However, no method of internet transmission or electronic storage is 100% secure or error free. If you have any reason to believe that your interactions with the Site are no longer secure, please notify us immediately at info@corkdirect.com